Account

  • Unknown's avatar
    storybookdesignsbympr · Member ·

    I want to know what is the process if in the future I would like to delete the website and cancel the payments from being debited from my bank account?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Auto renew is active so you do not end up with an expired domain. Read https://en.support.wordpress.com/manage-purchases/#auto-renew

    Refunds https://en.support.wordpress.com/refunds/ are time limited.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    The refund period for Domain Registrations and Renewals is 48 hours.
    It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

    You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.

    Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.

    Canceling and Refunding Purchases
    https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases

    Read also: Deleting a site with upgrades https://en.support.wordpress.com/delete-site/#deleting%C2%A0a-site-with-upgrades

  • Unknown's avatar
    timethief · Member ·

    Additional information:
    Cancelling domains or Allowing a domain to expire

    It is important to know that expired or cancelled domains are not released by the registrar immediately. When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

    Note that the domain registrar requires a redemption fee that cannot be waived by wordpress.COM if one decides they want to restore a domain. And, there’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain or allow it to expire, if and only if, you are sure you do not wish to use it again.

    When canceling a domain mapping upgrade or allowing a domain to expire, the domain URLs will revert automatically to the underlying .wordpress.com URLs but do read on.

    Do not purchase any upgrade containing domain mapping if you are not intending to be in this for the long haul.

    If you allow a domain to expire or you cancel an upgrade that includes domain mapping the content is still available under the .wordpress.com URL however there’s a HUGE impact.

    Every link to the domain URLs no matter where it appears in search engines and on the internet as well as every internal link to your earlier content will be broken. When clicked they will all produce 404 (page not found) errors.

    All authority the domain URLs earned that contributed to the site’s page rank will be gone. In essence, removing domain mapping means you are throwing that away and the blog begins from zero. Thereafter you will be hard pressed to publish enough content rapidly to drive the search results to the broken links down in the SERPs (search engine page results).
    It will take up to 3 months before search engines re-index the content under the underlying .wordpress.com URLs. Then the content will begin to appear in search engines results and when clicked those links will direct to the content rather than being broken links.

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