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  ajesh70 · Member · Dec 28, 2017 at 2:11 pm

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  Lost

  The blog I need help with is: (visible only to logged in users)

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  ajesh70 · Member · Dec 28, 2017 at 2:14 pm

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  I’ve been taken £36 for a previous purchase made on the 22nd of December which is now cancelled but I’m not able to process a refund – please could you help me obtain my refund?

  many thanks,

  AJ

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  avydun · Staff · Dec 28, 2017 at 2:14 pm

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  I had a look at your WordPress.com site https://aralico.wordpress.com/ and it looks normal.

  Are you having troubles with any of your WordPress.com sites or WordPress.com account in particular? Let me know and I can assist you further.

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  avydun · Staff · Dec 28, 2017 at 2:15 pm

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  ajesh70, I just refreshed the page and I see a new message.

  Since this is related to a WordPress.com purchase refund, here is what I am doing. I have added a tag “modlook” to this topic. One of the members from the WordPress.com staff/WordPress.com Happiness Engineers should be able to help you with this.

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  ajesh70 · Member · Dec 28, 2017 at 2:17 pm

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  Please check my account history, I paid twice for two plans ( £36 and £48) and cancelled later but I got only one refund for £48! Please can you advice?

  thank you

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  supernovia · Staff · Dec 28, 2017 at 4:20 pm

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  @ajesh70 I’ve confirmed both purchases were fully refunded.

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  supernovia · Staff · Dec 28, 2017 at 4:21 pm

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  Ah it looks like you’ve had multiple support requests open and someone took care of you through another ticket. I’ll go ahead and close this one out. Cheers!

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  ajesh70 · Member · Dec 28, 2017 at 4:22 pm

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  Hey yes thanks so much :)

  Happy New Year!!

  Bye