Account

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  sleeklauren · Member · Sep 16, 2022 at 8:21 am

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  I got a charge I did not authorize, supposedly a renewal, but that was not planned for, so I need the $300 charged refunded. Therefore I am closing this account.

  I don’t have a site with WordPress.com yet

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  helper-heroponriki · Member · Sep 16, 2022 at 1:19 pm

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  Hi there:

  I took a look, and it doesn’t look like there’s any history of purchases, transactions, or billing activity under the account you’re currently logged into, so we’re limited to what we can help with and advise here.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  The transaction ID needed will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  If the charge on your bank statement does not follow that format, the charge was not made here at WordPress.com.

  I hope that helps!