account
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Receipt#[redacted by staff] what site does this go with, nothing shows up on the purchases.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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If you don’t know what a billing made by wordpress.com is about, you can check it yourself at https://wpchrg.wordpress.com/
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Hi, the account you’re posting from now (username:
spankymoon) doesn’t have any active purchases associated with it. It sounds like the receipt number you’re referring to (which we redacted as it’s personal information) is associated with a different WordPress.com account.If you received that receipt to a specific email address you could:
- Log out of this account here: https://wordpress.com/me/account
- Log in using the email address to which that receipt was sent:
https://wordpress.com/log-in
Then you’d be able to find the relevant purchase: https://wordpress.com/me/purchases
- Log out of this account here: https://wordpress.com/me/account
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My account is pretty much a mess. The balances are not right nor is the charge amount.
WP.com: Yes
Correct account: Yes -
Howdy –
Looking at the account I can see that we sent a refund for legacymetalcraft.com back in February of 2021. That was for a monthly hosting business plan. Can you share more details about what this means:
the balances are not right nor is the charge amount.
Thank you. -
Hi! I’m merging your your requests into your earlier thread. Please be sure to reply here with any further info you have:
https://wordpress.com/forums/topic/account-454/ -
Also, we noticed you’re logged into a different account. Could you log out, then log in using the email address that receives the receipt and whatnot? Then you’ll have much more information about your purchases here:
https://wordpress.com/me/purchases
- The topic ‘account’ is closed to new replies.
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