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  • Unknown's avatar
    thebreathofspiritblog · Member ·

    Hi there! I want to upgrade my site to .com and I need to know which plan would suit what I have on my free site to support my blogging and video shorts.

    Also, I am trying to embed video shorts using the html entry and they are not taking. When I enter the code in editing, the video shows and plays, yet when I view the page, the videos are not appearing and I cannot directly upload the videos from my computer to the page. Can you help me with this?

    Thank you.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Most sites on WordPress.com use a shared environment, meaning that they all run the same software. This is great because it allows us to update millions of sites at the same time. It means we can fix bugs or offer new features very quickly, which is a win for you as users.

    However, running multiple sites on the same software can also be dangerous. If we aren’t careful, one site can be used to take down the entirety of WordPress.com. This is why we limit some of the things you post on your site. If you write some code or copy-and-paste from another site, and it disappears after publishing the post, the code is likely being stripped out as a security precaution. You can see the list of allowed code here: https://wordpress.com/support/code/#html-tags

    If you need to add code that is not on that allowed list, you would need to upgrade to a Business or higher plan.

    Can you let us know what service these videos are on and where you’re getting that embed code? Once we have that information, we’ll be better able to advise.

    Thanks!

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