account

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  info8710 · Member · Oct 29, 2024 at 2:31 pm

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  my whole account is fucked up and I cannot get any help from WordPress

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  carmochloe · Member · Nov 18, 2024 at 12:20 pm

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  I understand you’re having trouble with your WordPress.com account. To help the support team assist you better, could you please describe what specific issues you’re experiencing? For example, are you unable to log in, publish posts, or access certain features? The more details you can provide about the problems you’re facing, the better equipped they’ll be to help resolve them.

  Please share what errors you’re seeing or what isn’t working as expected. Also mention any troubleshooting steps you’ve already tried.

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  dragstor · Member · Nov 18, 2024 at 9:12 pm

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  Hey, @info8710!

  Would you mind sharing more details on your site URL?

  This way, we’ll be able to check whether your site is hosted with us or with another host.

  Also, the WordPress.com account you started the thread from has no active upgrades, just one free site.

  If you don’t have any sites but need help with your account, please share any issues with it. The more details you share with us, the better assistance we can provide 😊