Account access

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  noneedfornames · Member · Apr 25, 2014 at 10:34 pm

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  I am locked out of my account, http://jenmoreno.wordpress.com/, due to Google two-step authenticator. Asking to receive SMS recovery code and nothing is being sent to me. Need help ASAP.

  The blog I need help with is: (visible only to logged in users)

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  noneedfornames · Member · Apr 25, 2014 at 10:35 pm

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  The blog I need help with is http://jenmoreno.wordpress.com/. I created this account because apparently that’s the only way I can get help from WordPress.

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  timethief · Member · Apr 25, 2014 at 10:37 pm

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  Please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.