Account access

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  outburstshirtscom · Member · Oct 11, 2021 at 7:01 pm

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  Unable to log into my account via app or .com

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Oct 12, 2021 at 1:08 pm

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  Hello there,

  It looks like outburstshirts.com is a self-hosted site, so our support may be limited in places.

  To access the site via WordPress.com and the app, the Jetpack would need to be installed and connected: https://wordpress.org/plugins/jetpack/

  Is this plugin installed?

  I hope this helps thus far.