account access

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  greatartistprogram · Member · Dec 1, 2021 at 6:21 pm

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  I can’t log into my main wordpress site. The problem is I think I have the same username: GreatartistprograM for 2 sites, one that is inactive & the other that is active. The active one is greatartistprogram.com When I try to resent my passoword it always sends me to the old site login & I can’t get access to my live – main site. Can someone please help me?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Dec 1, 2021 at 7:19 pm

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  Can you clarify which website you’re trying to log into? Once we have that information, we’ll be better able to advise.

  Thanks!

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  greatartistprogram · Member · Dec 1, 2021 at 7:19 pm

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  greatartistprogram.com

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  staff-doublebassd · Staff · Dec 1, 2021 at 9:05 pm

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  Hi there,

  So, greatartistprogram.com is a self-hosted site hosted on Go Daddy. The other site greatartistprogram.wordpress.com, is a WordPress.com site that is under your greatartistprogram account.

  If you are trying to log into your site hosted on Go Daddy, you should be able to do so here:

  https://www.greatartistprogram.com/wp-login.php

  If you are having trouble with the login credentials for that site, you will need to reach out to Go Daddy:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  Hope this helps. Let me know if you have any other questions. Thanks!