Account Access

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  viettonkinjsc · Member · Jan 25, 2022 at 7:55 am

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  Currently, I am a business owner Viettonkin JSC and website viettonkinconsulting.com is my official website. Currently, the company is trying to edit the website but just discovered that the account: (email visible only to moderators and staff) is just an Editor, and now I want to ask WordPress to help me get back the account access for my website. Switch from editor to super admin.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  tenchoenyi · Member · Jan 25, 2022 at 8:30 am

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  Hello @viettonkinjsc,

  Please note that these forums are for WordPress.com hosted sites only. Your site is using the open-source WordPress.org software you need to seek help at these forums:
  https://wordpress.org/support/forums/

  WordPress.com and WordPress.org are two different entities:
  http://support.wordpress.com/com-vs-org/