Account access

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  galejemma · Member · Jan 31, 2024 at 8:28 pm

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  I can’t get access to this old account (blog is set to private) as I don’t have the email address anymore it’s been deleted. Is there a way I can gain access

  Self-declared URL: https://allthingsjargomblog.wordpress.com/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Feb 1, 2024 at 1:37 am

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  We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.

  With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

  This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.

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  galejemma · Member · Feb 1, 2024 at 7:49 am

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  thank you for the response, I did find that form but am unable to provide evidence so it wouldn’t let me send the form to you. So I need another way to make contact regarding this.

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  helper-heroponriki · Member · Feb 1, 2024 at 6:06 pm

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  Please send an email to passwordhelp@wordpress.com explaining the situation, and we’ll see if there’s anything we can do for you.