Account Access

• 

  cjasecondary · Member · Sep 21, 2025 at 5:05 pm

  • Copy link
  • Add topic to favorites

  Hello. NoCoVelo365 is a site I built and hosted through WordPress. At the time I had a different email ((email visible only to moderators and staff) and (email visible only to moderators and staff) also a different phone number. I cannot get access to my site and my computer that I used to create this got hacked and destroyed with no access to any of my former receipts. How can I get back into my account to update my site?

  WP.com: Yes
  Jetpack: No
  Correct account: No

  The blog I need help with is: (visible only to logged in users)

• 

  2020testjj · Member · Sep 21, 2025 at 6:25 pm

  • Copy link

  Hi there, you’ll need to head to the account recovery page if you no longer have the log in information for your other account NoCoVelo365

  Fill out the form with all the information that is relevant, including the old email address that registered the site and an email address where you can be reached today. Start here> https://wordpress.com/support/account-recovery/