Account Activation

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  alexandradavis94 · Member · Aug 1, 2017 at 8:28 pm

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  I have been trying activated my account and keep resending the email… but for whatever reason the email does not show up in my Inbox, Clutter or Spam. This has been an issue for weeks now and I obviously can’t post until I fix this situation.

  The blog I need help with is: (visible only to logged in users)

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  kaitwaters · Member · Aug 1, 2017 at 8:31 pm

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  https://en.forums.wordpress.com/topic/activation-email-96?replies=1

  If you’ve already checked your spam and junk folders, the email may be caught in the system. I’ll tag this post for a Moderator to look at.

  Please also check that the email address found at https://wordpress.com/me/account is the one you’re checking.

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  alexandradavis94 · Member · Aug 1, 2017 at 8:41 pm

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  Thank you kaitwaters, I have checked to make sure that it was the correct email address. Thank you for tagging the post for a Moderator to take a look!

  I’m eager to being posting and being a part of the wordpress community!

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  timethief · Member · Aug 1, 2017 at 9:39 pm

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  @alexandradavis94
  Hi there,

  I am going to add to what has been posted above because the support forum is full of new Volunteers who sometimes miss things when answering support questions.

  1. Will you please confirm that the email address here https://wordpress.com/me/account is correct?
  2. If you cannot locate the email verification please check your email client spam filter.
  3. If you use gmail or G Suite please consult these guides:
     https://en.support.wordpress.com/email-address/
     https://en.support.wordpress.com/email-notifications/gmail-issues/
  4. If you are not successful you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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  alexandradavis94 · Member · Aug 1, 2017 at 9:46 pm

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  @timethief thank you for the additional information!

  1. I did confirm.
  2. I have already checked all spam folders and it has remained no where to be seen each week I have had the email resent.
  3. I do not use gmail or G Suite.
  4. I’ll be sure to do this right now!

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  timethief · Member · Aug 1, 2017 at 9:58 pm

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  @alexandradavis94

  Good to know. kaitwaters is doing very well when it comes to answering support questions. :)

  It sounds like you are experiencing the glitch Staff referred to here https://en.forums.wordpress.com/topic/activation-email-96?replies=1#post-2997949

  All you need now is patience while waiting for Staff.

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  gemmacevans · Member · Aug 2, 2017 at 8:58 am

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  Hi alexandradavis94,

  Thanks for checking your spam folder. I’ve sent an email to the address on your account and will follow up with you there about the next steps.

  Please let me know if you don’t receive it.

  Thanks!

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  kaitwaters · Member · Aug 2, 2017 at 3:25 pm

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  @timethief

  Thanks for the compliment! I appreciate your feedback. I’ll keep working hard to provide good support that you can endorse! :)