account activation email

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  hemondcolby · Member · Dec 2, 2015 at 1:19 am

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  I am trying to publish a blog post, but I am not authorized yet because my account is not yet activated. I have clicked the link to ‘Re-Send your activation email’, but the email is not coming through to my email associated to my WordPress account, nor my secondary email.

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Dec 2, 2015 at 1:31 am

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  According to staff, it’s possible a bug is preventing the email being sent to you because your account was created several months ago, but not yet activated. If you recall, please indicate how you signed up (mobile app, Gravatar.com, or WordPress.com) and whether you recall getting an activation email when you first created your account. That will help with troubleshooting. I’ve tagged this thread to let WordPress.com staff know that you need assistance with this issue.

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  hemondcolby · Member · Dec 2, 2015 at 1:38 am

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  I believe I signed up thorough WordPress.com. I looked back in my email for any WordPress email around the time I signed up and found the activation email (from back in June). I clicked on the link (today) to activate my account, but the link said ‘Invalid activation key’.

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  kokkieh · Staff · Dec 2, 2015 at 5:11 pm

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  Hi, @hemondcolby

  I have sent you an email to the address associated with your account. Can you please reply to that email to confirm you have access to it, then we can activate your account manually. Please make sure to also check your spam folder if you don’t see the email.

  Please let us know in a reply to this thread if you don’t receive that email.