Account already exists?

• 

  eftdavidj123456 · Member · Apr 27, 2022 at 6:13 pm

  • Copy link
  • Add topic to favorites

  I tried to create an account with my main outlook email address. It says I already have an account. I searched my emails and could not find any emails from wordpress in my inbox or spam folder ever! When I try to log in with that email it says my account was never activated. When I request an activation link it never appears in my inbox. When I request a password reset it also never appears in my inbox. What do I do? I want to create an account with that email address (which I do have access to and can prove belongs to me).

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Apr 27, 2022 at 8:34 pm

  • Copy link

  I’m sorry about that!

  What is the email address you’re trying to use?

  If you write it here as a standard email address, it will be hidden from all but staff.

• 

  eftdavidj123456 · Member · Apr 27, 2022 at 8:41 pm

  • Copy link

  (email visible only to moderators and staff)

• 

  staff-blorbo · Staff · Apr 27, 2022 at 8:52 pm

  • Copy link

  Ah, we have an account for that, registered yesterday, but it was never verified, thus the problem.

  If the activation email is not in your email’s inbox, please check its spam folder.

• 

  eftdavidj123456 · Member · Apr 27, 2022 at 8:54 pm

  • Copy link

  I was able to make an account on wordpress.org but not wordpress.com.
  I checked spam folder. No emails.

• 

  staff-blorbo · Staff · Apr 27, 2022 at 11:44 pm

  • Copy link

  Ok, please send an email to passwordhelp@wordpress.com from that email address, and we’ll take care of this for you. :)