Account assistance

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  bonks29 · Member · Dec 21, 2020 at 7:36 pm

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  Hi
  I think I started two accounts. I am working on an android mobile device suffering from multiple personality disorder. I thought it was a free wordpress account but I have a $22 bill. I was starting a simple author site Thank you for your time. Any assistance would be great.

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  kokkieh · Staff · Dec 22, 2020 at 5:08 am

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  Hi there,

  The bxoxo29 account you’re using to post here has never bought anything from us, and only owns the free site, http://missbiancas44011248.wordpress.com/

  So that charge is not for this account.

  If you’re not sure what site or account the charge is for, please search for the charge at https://wpchrg.wordpress.com/ – enter the transaction details on that form, and it will tell you if that charge exists on our end and what site it’s for.

  You can also use the Contact Support link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.