Account Cancelation

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  silrios · Member · Dec 23, 2020 at 4:22 am

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  Need to cancel my Word Press account.
  Do not want anymore automatic payments from my card account.
  Where/How do I do that?
  Thanks

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  ryrhino00 · Member · Dec 23, 2020 at 5:28 am

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  Hi,

  Please read this document to learn how to close your account.

  https://wordpress.com/support/close-account/

  Sorry to see you go.

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  kokkieh · Staff · Dec 24, 2020 at 8:31 am

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  Hi there,

  The WordPress.com account you used to post here doesn’t own any sites or upgrades with us, and we’ve never even had a credit card on file for you. If you are being charged for anything, it’s for a site/upgrade in another account, and closing this account won’t have any effect on that.

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/ – enter the transaction details on that form, and it will tell you if that charge exists on our end and what site it’s for.

  You can also use the Contact Support link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.