account cancellation

  • Unknown's avatar
    realistmomontheblog · Member ·

    morning! my bank account was drafted for a account that was supposed to be cancelled in 2016, as i can see , this account is still active and should not have been. i would like a refund please and a confirmation that this account has been closed!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi realistmomontheblog,

    There are no upgrades or charges listed on the account you are contacting us from. savagemomblogger.wordpress.com is using the Free plan so please try entering the payment details into the “Why was I charged?” form here:

    Why was I charged?

    If you don’t recognise the charge, please don’t post any transaction IDs or card details on these public forums —the Contact Support » link can be used to contact our payments team directly and they’ll be happy to look into this for you.

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