Account Cancellation / Transfer – Request

  • Unknown's avatar

    Hello,

    My name is Stephen Scofield.

    One year ago, while working as an independent contractor for an Australia-based company, Mullion Group Ltd, I created a WordPress account corresponding to the FLINTpro.com domain.

    In creating this account, I used my own personal credit card information.

    I have not worked for this company – Mullion Group – for nearly 9 months and have not used the WordPress FLINTpro account at any time.

    I have just now been charged $300 for a subscription renewal – which I do not want and cannot use (property of Mullion Group)

    As such, I am requesting that a transfer of billing be completed to Mullion Group, and that my recent charge be refunded promptly.

    Please contact me at my email address: (email visible only to moderators and staff)…..to confirm receipt and action of this request…Many thanks, Stephen

    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there:

    I’m showing you already cancelled and refunded the purchase earlier today.

    Additionally, you would have needed to follow the site transfer process in order to move ownership of a site and plan to another account:

    https://wordpress.com/support/transferring-a-site-to-another-wordpress-com-account/#for-plugin-enabled-sites

    Please contact me at my email address: (email visible only to moderators and staff)…..to confirm receipt and action of this request…Many thanks, Stephen

    We can only correspond to the email address on file with your account. If you need to update your account email address, you can do so by following these steps:

    https://wordpress.com/support/email-address/

    I hope that clarifies things.

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