Account cancelled

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  1988wale · Member · Feb 9, 2019 at 7:49 am

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  Have not receive my fund for the premium account that I cancelled , thank you

  The blog I need help with is: (visible only to logged in users)

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  vishalmukadam · Member · Feb 9, 2019 at 8:11 am

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  Hi there,

  If you’ve requested the refund, it usually takes upto 10 days to appear in your Card or Bank statement and also depends on the Bank.

  To learn more about refunds please visit:

  Refund a Purchase

  I am also, adding modlook tag to this post so someone from Staff will check the status of your refund.

  Hope this helps!

  Thanks!

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  gemmacevans · Member · Feb 9, 2019 at 9:47 am

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  Hi 1988wale,

  We sent a full refund on 6th February 2019 and there is confirmation of this in your Billing History:

  https://wordpress.com/me/purchases/billing

  As @vishalmukadam mentioned, refunds usually take 5-10 business days to shows on statements. International refunds (to banks outside the US) can take a little longer to arrive — your bank will be the best people to contact for more information about when to expect the refund.

  I hope this helps.