Account cancelled
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Have not receive my fund for the premium account that I cancelled , thank you
The blog I need help with is: (visible only to logged in users)
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Hi there,
If you’ve requested the refund, it usually takes upto 10 days to appear in your Card or Bank statement and also depends on the Bank.
To learn more about refunds please visit:
I am also, adding modlook tag to this post so someone from Staff will check the status of your refund.
Hope this helps!
Thanks!
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Hi 1988wale,
We sent a full refund on 6th February 2019 and there is confirmation of this in your Billing History:
https://wordpress.com/me/purchases/billing
As @vishalmukadam mentioned, refunds usually take 5-10 business days to shows on statements. International refunds (to banks outside the US) can take a little longer to arrive — your bank will be the best people to contact for more information about when to expect the refund.
I hope this helps.
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