account charged to 2 different people

  • Unknown's avatar
    coachmkd · Member ·

    I was just notified that the designer of my website has been charged for my site on a couple different occasions. I am also being charged.
    Who can I speak with to rectify this problem

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-doublebassd · Staff ·

    Hi there,

    To confirm, is this for marykdunn.com? if so, you are being charged by us for the site redirect subscription. There are no other charges to you or any other account regarding that particular site on WordPress.com

    However, the site is not hosted with us, so there are most likely charges coming from the site domain/site host. The domain is hosted with Bluehost, so I would contact them regarding any additional charges:

    https://www.bluehost.com/contact/

    Hopet his helps.

  • The topic ‘account charged to 2 different people’ is closed to new replies.