Account closed

thefifthverse · Member · Sep 19, 2022 at 9:32 pm
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When I try to log into my site on my pc, it says my account was closed

WP.com: Yes
Correct account: Yes

The blog I need help with is: (visible only to logged in users)
staff-blorbo · Staff · Sep 19, 2022 at 10:59 pm
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I’m sorry about that!

Would you please share the URL of the site you’re trying to access?

Once we know that, we should be able to help or at least direct you to the folks who can.
thefifthverse · Member · Sep 19, 2022 at 11:54 pm
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thefifthverse.wordpress.com I am able to log in by requesting an email with a login link, but I can not log in directly to wordpress.
staff-blorbo · Staff · Sep 20, 2022 at 12:04 am
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Hmm, you are currently logged in to the correct account here.

Can you access it at https://wordpress.com/home/thefifthverse.wordpress.com ?
thefifthverse · Member · Sep 20, 2022 at 12:40 am
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Yes, I was able to. Is it possible I just needed to log in with the email link to reactivate the account? Another related question-I also created a website hosted by Bluehost. I have been able to log in through Bluehost but never through WordPress. Could that be related to the fifthverse site being deactivated?
staff-totoro · Staff · Sep 20, 2022 at 12:58 am
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Hi there,

We are not directly connected to Bluehost, so you do not typically log in here to access a site over there.

To clarify, is that your issue? Not with accessing thefifthverse.wordpress.com but with accessing some other site? If so, what is the URL so we can take a closer look?
thefifthverse · Member · Sep 20, 2022 at 1:18 am
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fstat · Staff · Sep 20, 2022 at 6:36 am
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So, this is your Bluehost-hosted site, and if you’re having trouble accessing it, you can try and reset the password by following this guide:

https://wordpress.org/support/article/resetting-your-password/

Also, Bluehost should be able to help you with that.

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