Account Closed, no way to get back in
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I am the owner of the domain hmstummer.com. I am unable to log in to my wordpress account associated with that domain to edit my site because it says that account has been closed.
When I tried the “Recover my Account” option, it asked for proof ownership which I was unable to provide because it has been so long since I set up my site.I created this wordpress account solely to post this thread in the hopes of receiving support for my main account.
I greatly appreciate any help so I can go back to working on my site.-Helen M. Stummer
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Hi there,
https://hmstummer.com/ is not hosted on WordPress.com. Are you trying to access a WordPress.com site that was connected to https://hmstummer.com/ via Jetpack? If not, then you will need to reach out to the site host in order to regain access to the site.
I do not see the site connected to any WordPress.com account via the Jetpack plugin, but please provide the username or email address that you believe is associated with the site, and I will double check our system.
Thanks,
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Darnell,
When I want to make changes to my website, I need to sign in to my WordPress account. I am unable to sign in to my wordpress account because it says account has been closed.
There’s no way to contact WordPress for help without being signed in so I created this account to reach out for help.
Would you be able to re-open my original account so I can log back in, please?Thank You,
Helen M. Stummer -
Nevermind Darnell,
I was given a link to login that worked. Thank you for your help, though.-Helen
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