Account closing

• 

  rthibert74 · Member · May 12, 2022 at 11:52 am

  • Copy link
  • Add topic to favorites

  I am being charged for an old account and add on programs but nothing is showing in my billing history. I cross checked the billing code on my Mastercard and it says it is not valid?!! This is a lot of money for something I had set to not auto renew, can not see a history but was definitely charged?

  I don’t have a site linked to this WordPress.com account

• 

  helper-heroponriki · Member · May 12, 2022 at 2:07 pm

  • Copy link

  Hi there!

  It looks like you were able to send an email to our Account Recovery team with your charge information and it looks like they were able to get you access to the account where those charges were made.

  If you need further help, please continue your correspondence with Support via email.

  Thanks!