Account closure

  • Unknown's avatar
    grantmurrayfinlayson · Member ·

    Unfortunately, after many months of exploring the full business package, it seems still not able to easily do what I need. I have found other software that works and wish to close my wordpress account and services.
    Is there any chance of a refund?
    Thanks in advance

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Refunds https://en.support.wordpress.com/refunds/ are time limited.

    • WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    • The refund period for Domain Registrations and Renewals is 48 hours.
    • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.

    Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

    You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.

    Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.

    Canceling and Refunding Purchases

    Manage Your Purchases

  • Unknown's avatar
    thebud15 · Member ·

    While you aren’t exactly able to delete your account itself, you can clear out your site and remove your personal information from it. This will prevent any access to the account, and basically render it fully inactive and inaccessible. You’ll find more information on this here. You’ll see here, though, that refunds for plan upgrades are only available after 30 days. I hope that helps you out!

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