Account Closure

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  jackcoffey459 · Member · Feb 27, 2022 at 1:25 pm

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  It’s not allowing me to close my site, it just keeps bringing me to the contact us page. Any help??

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Feb 27, 2022 at 5:59 pm

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  If you had a Business plan you will need staff assistance for this. Staff will respond but there may be a delay as it is the weekend,

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  staff-doublebassd · Staff · Feb 27, 2022 at 11:17 pm

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  Hi there,

  In order to close your account and site, we need to downgrade your site.

  We must confirm that you understand:

  1. Any content (pages, posts, media, comments, etc) added after adding outside themes and plugins will be lost.

  2. Any custom content created by plugins and themes will not be carried over.

  3. Plugins and third-party themes can no longer be used.

  4. The site will revert to using the old theme.

  Please make backups, and ensure you have your content ready to re-upload if needed. We can proceed once you’ve confirmed.

  Thanks,