Account Deleted!

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  hireglennfajota · Member · Mar 6, 2016 at 11:09 pm

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  i had to create this account just so i can post in here.

  http://www.themakeupschoolsr.com

  i can’t get into my account bc my webmaster left us whom all the logins were tied to. i need to make important changes as well as share the info to my new webmaster.

  This is the error I get and of course i can’t submit anything bc i dont have any of the verifications/authorizations/login info. Defeats the purpose.

  __________________
  “Account Deleted!
  Maybe you have renamed your account. If you believe your account is deleted in error try our account recovery form and we’ll do our best to get you running again.”
  __________________________

  The blog I need help with is: (visible only to logged in users)

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  hireglennfajota · Member · Mar 6, 2016 at 11:10 pm

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  the blog i need help with is for themakeupschoolsr.com NOT hireglennfajota.wordpress.com

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  timethief · Member · Mar 6, 2016 at 11:14 pm

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  This site http://themakeupschoolsr.com/ is not hosted by wordpress.COM.

  themakeupschoolsr.com is hosted by Dreamhost
  WHOIS: Click Here
  IP Address: 208.113.219.67
  Name Servers:
  ns3.dreamhost.com
  ns1.dreamhost.com
  ns2.dreamhost.com

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  timethief · Member · Mar 6, 2016 at 11:16 pm

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  We provide support only for wordpress.COM hosted sites and that site is not among them. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin.

  You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

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  timethief · Member · Mar 6, 2016 at 11:20 pm

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  There is a site at http://themakeupschoolsr.wordpress.com/ that has never been developed.
  It was registered by https://en.forums.wordpress.com/profile/themakeupschoolsr February 9, 2015 (1 year)

  If you registered it and want to develop it now, then you have to log out of the username account you are in now, clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login iin under the correct username account.

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  hireglennfajota · Member · Mar 6, 2016 at 11:21 pm

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  thank you for the prompt replies. we dont have the info for our WP either )=

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  timethief · Member · Mar 6, 2016 at 11:26 pm

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  Contact your web host Dreamhost about getting access to http://themakeupschoolsr.com/ and to get assistance post to http://wordpress.org/support/
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password