Account deleted by mistake

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  motamanit · Member · Jan 13, 2022 at 8:53 am

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  Hello,

  The following account has been deleted by mistake like two days ago:
  renaud11232
  Is it possible to recover it ?

  Many thanks in advance !

  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  tenchoenyi · Member · Jan 13, 2022 at 9:18 am

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  Hello @motamanit,

  Please note that these forums are for WordPress.com hosted sites only. Your site is using the open-source WordPress.org software you need to seek help at these forums:
  https://wordpress.org/support/forums/

  WordPress.com and WordPress.org are two different entities:
  http://support.wordpress.com/com-vs-org/

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  motamanit · Member · Jan 13, 2022 at 9:38 am

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  Hello,
  The blog concerned is an autofilled information. The account I need help with is on WordPress.com
  Thanks for your reply !

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  kokkieh · Staff · Jan 13, 2022 at 11:07 am

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  Hi there,

  We’re only able to restore a deleted account if the request comes directly from the email address that was associated with the account.

  When you closed the account, we sent a confirmation email to that account’s email address. Please reply to that email to request this, and someone will help you there.