Account Deletion

  • Unknown's avatar

    May I delete my account, receive my money back, and create a new account later on down the road when I’m ready? Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Hi,

    It looks like your website is hosted with CyrusOne. 
We can only assist with WordPress.com hosted sites on this forum.

    You can ask for support in the WordPress.org forums: 
    https://wordpress.org/support/forums/

    The difference between .ORG and .COM is explained here:

    WordPress.com vs. WordPress.org

    ——

    For .com sites:
    Purchases made on WordPress.com can be canceled and refunded during the refund period.

    For new domain registrations, you must cancel within 48 hours of purchase to receive a refund. There are no refunds, pro-rated or otherwise, after 48 hours.

    For plans and all other purchases, you must cancel within 30 days of purchase to receive a refund. If you used the domain credit to register a new domain, the normal cost of registration will be deducted from your refund. If you mapped an existing domain, or never used a domain, you will receive a full refund. There are no refunds, pro-rated or otherwise, after 30 days.

    Domain redemption fees are non-refundable should you decide to cancel a domain after a domain is successfully recovered from the Redemption Period.

    Refund a Purchase

    Hope this helps :)

  • Hi there,

    The account you’re using to post here does not own any upgrades on WordPress.com. What exactly would you like to cancel and refund?

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