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  thextramilecafe · Member · Oct 28, 2019 at 8:32 am

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  I have a website that my designer set up and I cannot get access to it with the information she sent me
  I cant gain access to the back end
  any help will be great, can i reset it at all?

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  staff-mckluskey · Staff · Oct 28, 2019 at 9:07 am

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  Hi there!

  Can you please let me know the address of the site in question?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/