ACCOUNT DISAPPEARED

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  allettajuicehead · Member · Jan 6, 2018 at 8:51 pm

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  I thought I could change my domain so I went to Settings and General and I changed it. Now my whole blog is gone and want to know how I can retrieve it?

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  timethief · Member · Jan 6, 2018 at 8:53 pm

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  You failed to provide exactly what is required for getting support.

  What was the URL before you changed it starting with http:// ______________?

  What is the URL that you tried to change it to?

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  allettajuicehead · Member · Jan 6, 2018 at 8:56 pm

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  It was http://allettajuicehead.com and I tried changing it to http://puravidawellness.com

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  timethief · Member · Jan 6, 2018 at 8:58 pm

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  You are posting to the wrong support forum.

  allettajuicehead.com is a wordpress.ORG software install on paid hosting, hosted by CyrusOne
  Name Servers:
  ns1.bluehost.com
  ns2.bluehost.com

  That site is not on WordPress.COM servers and we cannot help you with it. Contact your host for hosting issues and post to WordPress.ORG support for software issues.

  We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  allettajuicehead · Member · Jan 6, 2018 at 9:10 pm

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  on phone with BlueHost now, thanks for your response!

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  timethief · Member · Jan 6, 2018 at 9:11 pm

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  You’re welcome and best wishes.

  P.S. I do suggest that you also register a WordPress.ORG username account for future use https://login.wordpress.org/register/