Account doesn't exist!?

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  katiemwriting · Member · Sep 2, 2018 at 10:48 pm

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  Hi,

  I’m posting this from a different wordpress account because I can’t log in to my primary one. When I put the email that it’s under (different from this one), it says that the account doesn’t exist, even though I have emails from wordpress to that email about the website. I tried following the recovery instructions, but since it’s not paid I don’t have a transaction ID and I don’t have the activation email. However, I have other emails from wordpress as proof of ownership. Please let me know what I can do as I need access to this website again.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 3, 2018 at 12:09 pm

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  Hi there,

  What is the username of the account or the address of the site you’re trying to access, please? If we have that information we can advise you what your options are, but at the moment the only information we have is the information for the account you’re already logged in as and using to post here.