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Forums / Account Hack – Cannot Access Original WordPress Dashboard

Account Hack – Cannot Access Original WordPress Dashboard

  • Unknown's avatar
    aus10henson86b37f584d · Member · Jul 19, 2024 at 10:47 pm
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    Hi there,

    I just tried to view my website, austinhenson.com, and see that it’s been hacked. There are multiple ads in Russian on the site featuring content that isn’t mine.

    I tried to log in to the WordPress account associated with the website and am completely locked out. My email wasn’t even recognized so I created a completely new account. I’m not entirely sure how to prove ownership in this situation, and am hoping you can help me out.

    I can provide documentation that I own the domain and am paying for it, and am in contact with my hosting company as well. I’m really hoping to get this resolved soon, as this is a site I use for professional purposes.

    Thank you, and please let me know where to go from here!

    Self-declared URL: Austinhenson.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member · Jul 20, 2024 at 8:27 am
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    Your site looks fine to me; I don’t see Russian ads or whatever. We can’t help much more as your site is in now ay connected to the wordpress.com platform – https://wordpress.com/site-profiler/http://austinhenson.com

    For further help you must head over to wordpress.org. Also check your computer and browser for malware.

  • The topic ‘Account Hack – Cannot Access Original WordPress Dashboard’ is closed to new replies.

Tags

  • .org
  • account
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from aus10henson86b37f584d

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