Account help for (redacted by staff) – Critical error

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  centralundergroundhou · Member · Mar 8, 2023 at 6:20 am

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  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  varshasc · Member · Mar 8, 2023 at 6:43 am

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  Hi there,

  For (redacted by staff), you are using the open source WordPress software rather than WordPress.com.

  For help, you can visit https://wordpress.org/support/forums/

  Since your site isn’t hosted here, we do not have access to your account. To read about the difference, please visit our support page:

  https://wordpress.com/support/com-vs-org/

  Let us know if you have any questions related to your WordPress.com site.

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  centralundergroundhou · Member · Mar 8, 2023 at 7:23 pm

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  Thank you, can we take this thread down or hide the provided information

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  aisajib · Member · Mar 9, 2023 at 6:21 am

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  Hi @centralundergroundhou

  We’ve redacted the link to your site from the thread. Feel free to let us know if there’s anything else you need and we’ll be happy to help.

  Regards