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  wpragencymcc · Member · Jul 2, 2018 at 9:26 am

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  https://www.bridlewayequestrian.com/blog/

  I work for an agency who set up the above blog account for our client, Bridleway, back in 2014 (before I worked at this agency). The client is requesting admin access, however, we only ever had log in details for the username ‘holly’, Holly no longer works for the agency and I have a recollection that Holly didn’t have admin access. Are you able to confirm the email address/username for the user with main admin access for this blog? Thank you.

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  staff-zinnia · Staff · Jul 2, 2018 at 2:25 pm

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  Hi –

  I won’t be able to help much from here. That site is not on our service. There’s no connection to WordPress.com.

  This is the publicly available information on the domain. You can try contacting the host.

  Registrar URL: http://www.easyspace.com
  Name Server: NS1.NAMECITY.COM
  Name Server: NS2.NAMECITY.COM

  Please visit the community at https://wordpress.org/support/ with further questions about this. That’s the dedicated space for sites using the WordPress installation.

  More details about the differences between WordPress.com (here) and WordPress can be found in this guide: https://en.support.wordpress.com/com-vs-org/