Account Information is Gone
-
My information and blogs have all dissapeared in the last two days. I cannot edit the blogs that I am a part of.
-
For starters we need the URL / Address of all the blogs you are having trouble with before anyone can give you accurate help
-
My blogs are still there and have all their information, I just cannot access them through by personal account. I cannot access them to edit them internally. Externally, they are fine, and other bloggers of the same blog can access them; it is something wrong with my account.
-
We cannot provide any assistance at all to any blogger until they provide the active URLs starting with http:// relevant to the issue they are experiencing. Please do that now.
-
There is no “www” in any wordpress.com URL
This is your blog’s URL http://vivamusutamare.wordpress.com/My information and blogs have all dissapeared in the last two days. I cannot edit the blogs that I am a part of.
Exactly what has disappeared and where is it missing from?
-
I cannot log in to my blog from my personal account.
My picture and information are gone, and the drop down in the top right does not have the links to my blog, and when I go to my blog’s page, it does not let me edit it. -
How many username accounts do you have?
You must be logged in under the exact same username account that registered any blog to access it and make the URL change.Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibilityIf you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
-
I cannot log in to my blog from my personal account.
My picture and information are gone, and the drop down in the top right does not have the links to my blog, and when I go to my blog’s page, it does not let me edit it.Go to your email program and change the password to a very difficult one because that’s how many hackers gain access
Then read this please knowing that blogs don’t get hacked when security protocols are followed. > http://en.support.wordpress.com/security/
1. If you can log-in go here > Users > All Users and delete any user that does not belong there.
2. Disable post by email > http://en.support.wordpress.com/post-by-email/
3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/
4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.
Note: I tagged this thread for Staff. Please subscribe to it so you are notified when they respond.
-
http://vivamusutamare.wordpress.com/ has never been under your r13aroche account.
It belongs to an entirely different account, and you’ll need to be logged in under that account to access it.
-
-
-
- The topic ‘Account Information is Gone’ is closed to new replies.
WordPress.com Forums 