Account is locked and I want to upgrade

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  deerinsightful0d202139ed · Member · Dec 3, 2025 at 11:04 pm

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  My account is linked to an email, which I just recovered today, from being locked. The email is the same email that I have used since using WordPress , 2018. I can not access my account to upgrade my plan from personal to business. I have tried to reset the password, but any notifications that WordPress is sending is not received at the email in the inbox, nor spam. I need to talk to someone to unlock my account, so I can use it.

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  deerinsightful0d202139ed · Member · Dec 3, 2025 at 11:08 pm

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  My account was http://www.the-dirty-hoe.com which was 1st under Flymeawaycreations. The post above is written in a new account which I don’t need, I need my original WordPress account back to working

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  staff-miltonb · Staff · Dec 8, 2025 at 7:13 pm

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  Hi, @deerinsightful0d202139ed. If you regained access to the email you used to create the account that owns the-dirty-hoe.com, then you can try to reset that password and see if it helps:

  

  Change or reset your password

  in WordPress.com Support

  3 min read

  Your password is the key to your WordPress.com account. Whether you know your current password or not, this guide will help you change the password you use to log in to WordPress.com. In this guideChange your passwordReset a lost passwordReset WP Admin passwordAdditional resources Have a question? Ask our AI assistant Back to top Change your p

  If it doesn’t, you may need to start an account recovery process as explained below:

  

  Recover your account

  in WordPress.com Support

  4 min read

  When you are unable to log into your WordPress.com account, you have a few options to regain access to your account. In this guide, you will learn how to restore your login access. In this guideCheck where your site is hostedReset your passwordVerify your account ownershipTransaction IDActivation URL or keyTwo-step authentication codesIf ownership cannot be established

  Hope this helps, but let me know if there’s anything else I try to clarify.