account issue

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  cynthiapooler · Member · Jul 11, 2021 at 10:12 pm

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  I can not get in to the account above can you fixz this?
  I have a issue with my account how many do i have buscause the one onlein i cant no get in to it . the one with cindy….. is not my account but nothing one it can it be deleted and fix the one i can not see please thanks

  The site I need help with is thrivingentrepreneurs wordpress.com. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

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  cynthiapooler · Member · Jul 11, 2021 at 10:38 pm

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  can some please call me [redacted by staff]

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  aisajib · Member · Jul 12, 2021 at 2:20 am

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  Hi there,

  Please note that we don’t offer phone support on WordPress.com. I’ve also redacted your phone number so that it’s not publicly visible on this forum. We are happy to help with your questions on this forum.

  If you’re trying to manage the site at https://thrivingentrepreneurs.wordpress.com/ – you’ll need to log out of the account you were logged in to when posting this and log back into the other account. There’s another WordPress.com account that you used to create the site at thrivingentrepreneurs.wordpress.com. You must log in to that account in order to be able to manage the site.

  We aren’t able to reveal what email address you used on the other account due to security reasons, but if you need help with recovering access to your other account, please follow the instructions here: https://wordpress.com/support/account-recovery/

  Regards

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  cynthiapooler · Member · Jul 12, 2021 at 3:09 am

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  I dONT HAVE THE INFO TO THE THRIVING ACCOUNT NO EMAIL NO PASSWORD

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  cynthiapooler · Member · Jul 12, 2021 at 3:10 am

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  Can you find it

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  aisajib · Member · Jul 12, 2021 at 3:21 am

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  Hi there,

  Due to security reasons, we are not able to share any information from the other account. Please use the account recovery form here to get in touch with us and we’ll get back to you via email: https://wordpress.com/wp-login.php?action=recovery

  Regards