account issue

  • Unknown's avatar
    loverofmysoul2017 · Member ·

    I recently purchased the Business Premium of WordPress.com and somehow my sight is still in blog mode. When I select templates in preview mode it only shows me the blog view rather than the main home page. I’m concerned that an old blog I created years ago is interfering.

  • Unknown's avatar
    timethief · Member ·

    https://loverofmysoul2017.wordpress.com is no longer available.The authors have deleted this site.

    What is the URL of the site in question?

    This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.

    Note that about 30% of those who post here daily are posting to wrong support forum and the answers to wordpress.COM and WordPress.ORG support questions are not the same.

    We provide support only for wordpress.COM hosted sites. We cannot provide support for sites that are not on our servers. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/ as you could be posting to the wrong support forum.

    The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  • Unknown's avatar
    gemmacevans · Member ·

    Hi loverofmysoul2017,

    I recently purchased the Business Premium of WordPress.com

    There are no upgrades owned by the account you are logged in to. What is the URL of the site you purchased the upgrade for?

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