Account locked and can’t recover it

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  amandacarinenascimento · Member · Apr 18, 2023 at 4:42 pm

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  Hello! I’m trying to access my WordPress account (not the one I’m logged now, but another one), but the account is locked due to too many attempts. I don’t have access to my old email anymore, so I can’t reset my password or submit a proof of ownership with a code. Is there any other way I could get in touch with the support team to prove my ownership and restore my account? Thanks! :) Amanda

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  aleone89 · Staff · Apr 28, 2023 at 1:27 pm

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  Hello Amanda,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that is attached to the account – that you need assistance with please?