Account log in

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  mfacshan · Member · Jan 10, 2018 at 7:33 pm

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  I am trying to log into my account but my email is not recognized.

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  ismaeliea · Member · Jan 10, 2018 at 7:46 pm

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  Hi there!

  Do you remember which email you signed up with? You can also sign up with your username.

  If those don’t work — please follow these steps here, to get access to your WordPress.com.

  Thanks!
  Alisson

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  timethief · Member · Jan 10, 2018 at 10:31 pm

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  @mfacshan

  I am trying to log into my account but my email is not recognized.

  I see here https://en.forums.wordpress.com/profile/mfacshan that your account is only 3 hours old. I think it’s possible that you have not verified your email address yet.

  Will you please confirm that the email address here https://wordpress.com/me/account is correct?

  If you cannot locate the email verification check your email client spam filter, and if you use gmail or google apps please consult these guides:
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you are not successful you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Jan 10, 2018 at 10:33 pm

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  @alissonhernande

  When I click the here word that you used ans anchor text above I find myself looking at Account Deactivation in the support docs.

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  ismaeliea · Member · Jan 10, 2018 at 10:36 pm

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  Hi there @timethief,
  I understand — and am sorry. I am a little new to the forums, but I do know most about WordPress.com.

  and @mfacshan please use @timethief’s advice. Sorry, if I directed you to the wrong place.

  Thanks!
  Alisson

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  supernovia · Staff · Jan 10, 2018 at 10:41 pm

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  @mfacshan are you trying to log into this account? (which you are currently logged into as you just created it) or were you trying to get into an existing site on our servers?

  If you need to access an existing site, can you send a link to it? It’s likely under a different account.