Account login

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  lewis3f411ec9de · Member · May 1, 2019 at 10:43 am

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  I am unable to log into my wordpress account to update my website and it is saying I have no website built but I can still see it is live? Any help welcome??????

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  happyvimes · Member · May 1, 2019 at 10:47 am

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  Hi @lewis3f411ec9de,

  What is the URL of your site?

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  lewis3f411ec9de · Member · May 1, 2019 at 11:00 am

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  Hello,

  it is http://lewspics.com

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  happyvimes · Member · May 1, 2019 at 12:20 pm

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  Thanks, @lewis3f411ec9de!

  It seems like lewispics.com is hosted by iomart web hosting and using software from WordPress.org, and not hosted with WordPress.com.

  WordPress.com vs. WordPress.org

  Here’s the link to the WordPress.org forums: https://wordpress.org/support/forums/.

  Alternatively, you may need to get in touch with your web host if there is a problem there.

  All the best! :)

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  lewis3f411ec9de · Member · May 1, 2019 at 2:55 pm

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  Hello and thank you for your message. That makes no sense as my site is hosted by Planet Hippo but I will get int ouch with them to see if they can solve the issue.

  It’s very annoying as I have updates to make and cannot do anything until I can access my site.

  Lewis