account login

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  u88834215 · Member · Apr 9, 2017 at 5:15 pm

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  hi, i cant get access to my account user name u88834215
  eliteartphotography.com

  The blog I need help with is: (visible only to logged in users)

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  u88834215 · Member · Apr 9, 2017 at 5:16 pm

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  it keep showing my old unfinished account instead…
  my new account is Eliteartphotography.com

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  facelouise · Member · Apr 9, 2017 at 5:24 pm

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  Same here, I can’t even change my password :(

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  u88834215 · Member · Apr 9, 2017 at 5:44 pm

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  is there direct number to contact customer service please?

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  timethief · Member · Apr 9, 2017 at 5:50 pm

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  @facelouise
  Start your own thread by using this link https://en.forums.wordpress.com/?new=1

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  facelouise · Member · Apr 9, 2017 at 5:53 pm

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  I did but no comments or help yet sadly, it’s just so annoying there is nothing I can do

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  timethief · Member · Apr 9, 2017 at 5:54 pm

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  @u88834215
  Clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies. Then login using the wordpress.com username login under the username account that registered the http://katerinahendryphotography.wordpress.com/ site.

  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  What I post below applies only to sites hosted by wordpress.COM. It does not apply to wordpress.ORG software installs.

  You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

  http://NAME_OF_BLOG.wordpress.com/wp-admin/

  *Replace NAME_OF_BLOG in that URL with the actual name of your blog.

  I recommend bookmarking that link or memorizing it.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.

  If the login information has been lost go to
  https://en.support.wordpress.com/passwords/
  https://en.support.wordpress.com/passwords/#lost-password

  If required use the account recovery form
  https://en.support.wordpress.com/account-recovery/

  Recover Your Account

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  timethief · Member · Apr 9, 2017 at 5:57 pm

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  @facelouise
  Stop posting into threads others create (that’s call thread jacking or hijacking a thread). When you do this it means those subscribed to the thread are being spammed with your comments by email.

  Go to https://en.forums.wordpress.com/topic/cant-log-in-109?replies=1#post-2916650 and wait for me to respond there.