Account login

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  kdtroop141117 · Member · Jan 22, 2018 at 4:55 pm

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  Hello. I am locked out of my WordPress account and I can’t make changes to my website. I can’t find the information required to reset my password and would like to speak with someone who can support me in this matter. Any suggestions are greatly appreciated.

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  avydun · Staff · Jan 22, 2018 at 5:23 pm

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  Hi!

  Please share your site link. I can answer further with that information.

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  kdtroop141117 · Member · Jan 22, 2018 at 5:25 pm

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  http://www.peakmobilephysio.com

  thanks!

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  avydun · Staff · Jan 22, 2018 at 5:30 pm

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  Thanks for sharing the link.

  http://www.peakmobilephysio.com/ is a self-hosted WordPress (WordPress.org) site and is not hosted here on WordPress.com.

  I am afraid we are unable to help you here. These forums are only for questions related to WordPress.com sites.

  You can post the question on self-hosted WordPress (WordPress.org) forums for help: https://wordpress.org/support/

  You can learn the differences between a self-hosted WordPress (WordPress.org) site and a WordPress.com site here.

  Additionally, you can reach out to your hosting provider GoDaddy for help.