• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / account mix-up

account mix-up

  • Unknown's avatar
    malcolmdolphinguy · Member · Jul 27, 2019 at 3:34 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I seem to have two accounts mixed up. I think the username for the original account, which has a well-developed blog under http://malcolmbrenner.com, is Eyes Open Media, or eyes open media, or eyesopenmedia, something like that, which is my company name. Meanwhile, I accidentally opened up another account under my name in March, which I now wish to close and get rid of as it seems to be interfering with the primary account.

  • Unknown's avatar
    musicdoc1 · Member · Jul 27, 2019 at 5:26 pm
    • Copy link Copy link

    Hi,

    It seems that you have at least three separate accounts:

    • username malcolmbrenner, created in 2010
    • username eyesopenmedia, created in 2015
    • username malcolmdolphinguy, created this year

    Username malcolmbrenner is an author of posts on the site https://malcolmbrenner.com, and it’s likely that this username is the site owner.
    Username eyesopenmedia has no published posts on that site.

    How to transfer a site from one account to another is described in the Transferring a Site to Another WordPress.com Account support page.

    Meanwhile, I accidentally opened up another account under my name in March, which I now wish to close and get rid of as it seems to be interfering with the primary account.

    Each account is unrelated to the other. They necessarily have different usernames and email addresses. However, it understandable that multiple account may lead to some confusion. See the Closing My Account support page, including its Alternatives to Closing an Account section.

  • Unknown's avatar
    musicdoc1 · Member · Jul 27, 2019 at 5:34 pm
    • Copy link Copy link

    Live chat support may be more convenient for you. See How to Access Live Chat Support.

  • Unknown's avatar
    staff-zinnia · Staff · Jul 28, 2019 at 12:41 pm
    • Copy link Copy link

    Hi malcolmdolphinguy –

    Do you still need help getting these straightened out? I’m following up on the modlook tag.

    Please share the full URL of the following:

    1. Site you want to keep
    2. Site(s) you want to remove or hide

  • The topic ‘account mix-up’ is closed to new replies.

Tags

  • close account
  • multiple accounts
  • transfer site
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 3 replies
  • Last activity 6 years
  • Latest reply from malcolmdolphinguy

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions