account not connected?

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  legoskiman · Member · Feb 25, 2023 at 12:42 pm

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  Hello

  During the week I paid for a premium account and tried to link to my domain – jumping seconds.com

  I have logged back in today and nothing is here? Can you please help get it all linked up ? Can you please provide a link to a getting started guide? Many thanks. I am new to word press and your support is appreciated. Thanks Joe

  Self-declared URL: jumping seconds.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-95percentghost · Staff · Feb 26, 2023 at 11:08 am

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  Hi there! Your WordPress.com account that you’re writing from (username: legoskiman) doesn’t appear to have any sites associated with it here on WordPress.com. It sounds like your Premium plan and site might be associated with a different WordPress.com account, and therefore a different email address.

  Is the address listed for you now at https://wordpress.com/me/account the same one where you received the email receipt for your purchase?

  If not, I’d suggest using the log out button on that page, and then logging back in on WordPress.com using the email address to which you received the Premium plan receipt:
  https://wordpress.com/log-in