Account not set to starter

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  lianirichard · Member · Apr 30, 2024 at 1:28 pm

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  I upgraded from starter to creator but didnt like it so i refunded creator but now its not using my domain because the Starter package is not active

  please help

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · May 2, 2024 at 5:13 pm

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  Hi there!

  In order to fully prepare your site for downgrading to the WordPress.com Starter plan, we need to remove all the features that came with the WordPress.com Creator plan. This will basically revert your site to the state it was in when you upgraded to the Creator plan.

  Please click here and carefully read what happens when we downgrade/revert.

  We’ll proceed to the next steps once you have read the link above and confirmed that you’re okay with the changes.

  Feel free to let us know if you have more questions.

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  lianirichard · Member · May 7, 2024 at 8:45 pm

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  Hello!

  I have read the link and I am confirming that I am okay with the changes

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  lianirichard · Member · May 7, 2024 at 8:47 pm

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  are you able to proceed now?

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  helper-heroponriki · Member · May 9, 2024 at 12:36 pm

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  Thank you for your patience. I’ve downgraded your site, and you can now access it at https://richardlianicom.wordpress.com/. Your domain richardliani.com will automatically redirect to this address until you set it as your primary domain in your domain settings.

  Everything should be good to go now! Feel free to reach out if you have any questions or need further assistance.