Account number problem

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  eliannessss · Member · May 17, 2020 at 2:37 am

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  I have just set up my account , and I have just paid the money.
  But I can′t sing in after that.
  I tried to get my password back through email I set.
  but I think that I have set the wrong email ,so I cant get my password.
  Please help me :(

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  supernovia · Staff · May 18, 2020 at 6:08 pm

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  Hi @eliannessss, could you send a link to the site you’re trying to access?

  If the site is hosted here on our servers this may help:

  Recover your account

  Even if you have the wrong email address, you can use the transaction information to regain access there. Just be sure to use the private form it mentions, rather than posting private info here in our public forums.

  Let us know if you need more help!