Account – password issue

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  copyrapide · Member · Jul 1, 2018 at 5:08 pm

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  Hello
  Could you please help me, I cannot enter my account anymore.
  The email is (email visible only to moderators and staff)
  The website is http://www.copierapide.com
  I need to enter the admin backoffice to make somme changes.
  Thank you in advance.
  Kind regards

• 

  wpx2 · Member · Jul 1, 2018 at 5:12 pm

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  Hi @copyrapide

  Please note that this forum is dedicated to support WordPress.com hosted sites.

  It appears that the website you are seeking help with uses the self-hosted version of WordPress (hosted by DATABOX) rather than WordPress.com,
  Find the difference between the two here: https://en.support.wordpress.com/com-vs-org/

  However, you can ask for support in the WordPress.org forums:
  https://wordpress.org/support/forums/

  Hope this helps.