Account Payment Query?

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  gate23boss · Member · Sep 17, 2016 at 10:23 am

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  Good Morning,

  We have just started with our website. It’s the first website we have ever done so I’m very new to this.

  We initially made a payment on 11th April 2016 for a premium account, with individual domain name and business E-mails with Gmail for two people.

  However, I am now trying to move a new domain name which suits our business better to WP but it is now stating that there are items pending for payment on our account of £176.00. There is also no payment history for this on our account so I’m very concerned.

  Can someone please explain to me why there are no payment showing on out account? And also how to move a domain to WP?

  We would like this dealt with soon so that we can start designing the site to move forward with our business plans.

  Kind regards,
  Mercedes

  The blog I need help with is: (visible only to logged in users)